Refund Policy for AussieDogWorld.com
At AussieDogWorld.com, we prioritize customer satisfaction. Our refund policy ensures a fair and transparent process for all eligible purchases and services.
Eligibility for Refunds
Refunds may be provided for:
- Service bookings canceled within the allowed time frame
- Orders that were not delivered or fulfilled
- Products that arrived damaged, defective, or incorrect
Non-Refundable Items & Services
Refunds are not applicable for:
- Completed services (grooming, boarding, walking, training)
- Digital products or membership fees
- Personalized or custom orders
- Pet adoptions once finalized
Refund Process
- Refund requests must be submitted within 7 days of purchase or delivery
- Proof of issue (photo, receipt, or invoice) may be required
- Approved refunds will be credited to the original payment method within 5–10 business days
For refund requests, email: support@aussiedogworld.com